Directory of questions
My desktops are old. Will LevelCloud work for me?
Yes. Since all of the processing power comes from LevelCloud, the performance of your computer is not as important. If your computer turns on and connects to the internet, you’re usually good to go! The day your desktops physically stop working, you can replace them with inexpensive ones since our servers handle all the processing.
Will my network be secure?
More than ever! With LevelCloud, your network is placed in state-of-the-art type II SAS 70 compliant data centers. These data centers have security measures that the average business can only dream of implementing. With LevelCloud, you’ll enjoy the benefits of dual power grids, cooling systems, full surveillance, biometric restrictive access, multiple gigabit internet connections, and ultramodern equipment. Our data centers are able to guarantee 99.999% uptime and full backups of your network. Beyond the physical security of your network, you are in complete control of who is able to access your network, when, and how. You can restrict your users’ access to their accounts by device, time, and enforce security policies like two-factor authentication.
Who supports my network?
LevelCloud will provide 24/7 monitoring and support for your network. You can count on experienced and certified engineers to make sure your network is running properly. Users can even request support directly from their WebTop.
Will my company’s software work with LevelCloud?
Most applications you use today (even if they are not Cloud-based) will run on LevelCloud. Occasionally we even come across some custom-developed proprietary software. Your company’s custom software will be tested to ensure compatibility and ensure that it will work properly on LevelCloud.
What is a WebTop?
LevelCloud delivers your network through what we call a WebTop. It is like a desktop but better! The WebTop is accessed through a web browser and serves as a single dashboard with access to all of your applications, files, e-mail, and even has customizable gadgets and links each user can customize to help them throughout their work day. Click here to see the WebTop in action.
I’m an IT Manager/CIO with a shrinking I.T. budget. Can LevelCloud help me do more?
You found the right website! Many I.T. professionals are facing budget constraints and having to do more with less. LevelCloud will give you all the functionality you need to manage hundreds, or even thousands, of users without dealing with mundane server management, patching, and deployment. Spend less time managing users and more time implementing core business initiatives that help the bottom line. And with the support team at LevelCloud, you’ll feel like you just added an entire department of engineers to your department.
How much does LevelCloud cost?
LevelCloud pricing depends on the requirements of your particular network. We’ll work with you to figure out exactly what applications you need, how much and what speed of storage you require, and what type of processing power you need dedicated to your network. Based upon these requirements, we will show you the best option to save on your overall I.T. expenses. Our customers not only save money, but they also gain the efficiency of LevelCloud computing anywhere, anytime, and on any device. Contact us today, and we will be happy to discuss pricing and the long list of savings you can benefit from.
Do I need a special internet connection?
No, the internet connection you use today is probably sufficient. During our initial network review we will test your connection and make any recommendations on changing to a better or more cost effective ISP.